This Privacy Policy explains what information modo collects from players in the Philippines, how it is used, and the rights you have over your own data. We are committed to keeping your information safe and transparent.
Registration details, transaction records, device information, and usage activity on the platform.
To operate your account, process payments, verify identity, and improve your experience on modo.
Access, correct, or request deletion of your data in line with Philippine data protection law.
Last updated: January 2025. This policy applies to all users of the modo platform in the Philippines.
modo is an online gaming and sports entertainment platform serving players across the Philippines. We operate the website at modo.onl and all associated mobile applications and services. As the operator of this platform, modo acts as the data controller responsible for the personal information you provide when you register, play, or interact with our services. We take our obligations under Philippine data protection law seriously and are committed to handling your information with care, transparency, and respect. If you have any questions about how your data is managed, you can find further guidance in our FAQ or reach our support team through the platform.
When you create an account on modo, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and any identity verification documents required to comply with Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when you contact our support team or respond to surveys.
The primary purpose for collecting your personal data is to operate and maintain your modo account, including processing your bets, deposits, and withdrawals in a secure and timely manner. We use your identity and age verification information to comply with Philippine gaming regulations and to ensure that only eligible adults can access the platform. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our services. We may use aggregated, anonymised usage data to analyse platform performance, identify popular features, and make improvements that benefit all players. Where you have given your consent, we may also use your contact information to send you relevant promotional communications, which you can opt out of at any time through your account settings.
modo processes your personal data on several legal grounds depending on the nature of the activity. For the core operation of your account — including registration, payments, and game access — processing is necessary for the performance of the contract between you and modo. For identity verification and anti-money laundering checks, processing is required to comply with our legal obligations under Philippine law. Where we send you marketing communications or use cookies for analytics purposes, we rely on your consent, which you may withdraw at any time. In certain limited circumstances, we may also process data on the basis of our legitimate interests, such as fraud prevention and platform security, provided those interests are not overridden by your rights and freedoms.
modo does not sell your personal data to third parties under any circumstances. We may share your information with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services. All such third parties are contractually required to handle your data securely and only for the specific purposes we have authorised. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new operator, who will be bound by the same privacy obligations set out in this policy.
The modo platform uses cookies and similar tracking technologies to ensure the website functions correctly and to improve your browsing experience. Essential cookies are necessary for core platform features such as keeping you logged in and remembering your preferences, and these cannot be disabled. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering requirements. When data is no longer required for any legal or operational purpose, we securely delete or anonymise it in accordance with our internal data retention schedule. If you request the closure of your account, we will process your request promptly and inform you of the retention periods that apply to specific categories of your data.
modo implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard protocols, secure storage of sensitive information, access controls that limit data access to authorised personnel only, and regular security assessments of our systems. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your modo account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
As a data subject under the Philippine Data Privacy Act, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the platform and we will respond to your request within the timeframe required by law.
modo reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users through the platform and update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the modo platform after any changes have been posted constitutes your acceptance of the updated policy. For any questions about this policy or your data rights, please visit our FAQ page or contact our support team directly.
If you want to know more about how modo handles your personal information, or if you need to exercise your data rights, our support team is available around the clock for players across the Philippines.